Shipping Policy

Last Updated: July 27, 2026

Thank you for shopping with us. We are committed to providing a reliable and convenient delivery experience. Please review our Shipping Policy before placing your order.

1. Order Processing

Orders are processed after payment confirmation. We aim to process and dispatch orders as quickly as possible.

Processing times may vary depending on product availability, order volume, weekends, and public holidays.

2. Delivery Time

Estimated delivery times will be provided at the time of purchase or order confirmation. Delivery times may vary depending on the customer's location and the selected shipping method.

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed or communicated to the customer before the order is confirmed.

Shipping costs may vary depending on the delivery location, package size, weight, and selected shipping method.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or outdated information provided by the customer.

5. Delayed or Lost Packages

While we make every effort to ensure timely delivery, delays may occur due to courier services, weather conditions, public holidays, customs clearance, or other circumstances beyond our control.

If your order is significantly delayed or appears to be lost, please contact us so we can assist you in communicating with the shipping provider.

6. Damaged Packages

Customers should inspect the package upon delivery. If the package appears damaged, please take clear photos or videos of the package and product and contact us as soon as possible.

Any claims for damaged products will be handled according to our Return & Refund Policy.

7. International Shipping

For international orders, additional customs duties, taxes, import fees, or other charges may apply. These charges are the responsibility of the customer unless otherwise stated at the time of purchase.

Customs clearance times may vary depending on the destination country and local authorities.

8. Order Tracking

Where available, customers will receive tracking information after the order has been dispatched. Tracking updates may take some time to appear in the courier's system.

9. Contact Us

If you have any questions about your order or shipping, please contact our customer support team using the contact information provided on our website.

By placing an order with us, you acknowledge and agree to the terms of this Shipping Policy.