Return & Refund Policy

Last Updated: July 27, 2026

Thank you for shopping with us. We want you to have a smooth and satisfactory shopping experience. Please read our Return & Refund Policy carefully before placing your order.

1. Returns

Customers may request a return within 3 days of receiving the product if the item is:

• Defective or not working as described.

• Damaged during delivery.

• The wrong product was sent.

The customer must contact us within 3 days and provide clear photos or videos showing the issue.

2. Product Condition

For a return to be accepted, the product must be returned in the same condition in which it was received, along with its original packaging, accessories, and other included items.

Products that have been physically damaged, misused, modified, or repaired by the customer may not be eligible for return or refund.

3. Refunds

Once we receive and inspect the returned product, we will notify the customer about the approval or rejection of the refund.

If the return is approved, the refund will be processed through the original payment method or another mutually agreed payment method.

Refund processing time may vary depending on the payment provider or bank.

4. Change of Mind

Returns due to a change of mind, personal preference, or simply not liking the product may not be accepted.

5. Return Shipping

If the product is defective, damaged during delivery, or the wrong item was sent, we may cover the reasonable return shipping cost.

For other approved returns, the customer may be responsible for return shipping costs.

6. Refurbished and Used Products

Because some of our products may be used, refurbished, or open-box items, minor cosmetic signs of previous use may be present. Such cosmetic marks are not considered defects and may not qualify for a return or refund.

7. Warranty

If a product comes with a specific warranty, the warranty period and terms will be mentioned on the product page or invoice. Warranty coverage does not apply to damage caused by misuse, accidents, water damage, unauthorized repairs, or physical damage.

8. Contact Us

To request a return or refund, please contact our customer support team with your order number, details of the issue, and photos/videos of the product.

We reserve the right to refuse returns or refunds that do not meet the conditions stated in this policy.